Marketing basics for small business

Last week, I hosted a marketing seminar for clients and her are some insights that I realized that some business people didn’t know.

I have a different definition of Marketing to what the textbooks say. I think the main aim of small business Marketing should be to create top of mind awareness in the minds of our customers and potential customers. When a client is thinking of using our product or service, he has a literal ladder in his mind where he probably has a list of about 7 providers. It should be our aim to be in the top three places in our client’s mind. If we are not, it is highly unlikely that we will get the business.

We need to have a variety of methods to keep in touch with our clients and reach them in a variety of ways. The most effective marketers have a plan and they are consistent. To be a great marketer, we need to do enough marketing. Don’t wait for conditions to be perfect, make the calls, visit your clients and make things happen. Have a whole bundle of marketing tools to choose from and vary them so that you don’t get bored. Play to your strengths. Which marketing tools do you love to use? Use those so that you have some enjoyment.

Grow your network! Research on small businesses in South Africa shows that the main determinant of success for small business is the size of one’s network. Attend the functions, become a referrer and be credible and a person of integrity. Remember, it is not who you know but who knows and trusts you.

– Cindy