Shipping Manager – Cape Town
Our Client, in the shipping industry, based in Paarden Eiland in Cape Town, is seeking a Shipping Manager for the branch
Responsibilities:
- Ensure that all operating procedures are known, understood, in place and Managed.
- Tracking and organising goods in the warehouse, ensuring an accurate inventory
- Oversee and coordinate daily administrative activities, including document management, scheduling, and office maintenance.
- Ensuring succession planning within operations.
- Develop and implement efficient processes and procedures to improve productivity and effectiveness
- Supervise and manage a team of administrative support staff, providing guidance and support regarding work issues
- Collaborate with other departments to ensure smooth and efficient operations
- Maintain good relationships with suppliers and customers.
- Manage, report on and resolve customer complaints and compliments.
- Manage the expectations of the customer and ensure high quality service level.
- Ensure compliance with company policies and procedures
- Handle and resolve any escalated administrative issues or concerns
- Monitor and evaluate the performance of staff.
- Manage leave, time and attendance of staff under your leadership.
- Provide support to senior management as needed.
Requirements:
- 5 to 8 years’ experience in a leadership/ managerial role
- Previous experience in the Shipping or related industries
- Tertiary qualification in shipping or related fields
- In-dept knowledge of local and international shipping process
- Extensive experience in logistic operations, with focus on imports.
Salary is up to R 36 000 CTC per month
Apply online or email rose@proappoint.co.za
